Panko uses a small set of nouns consistently. Learning them once makes the rest of the guide much shorter.

The chain

• Inquiry — an unqualified request, usually from your public inquiry form.
• Event — a date, a venue, a guest count, and a client. Created when an inquiry is qualified.
• Proposal — priced menu and service selections drawn from your catalog.
• Contract — the proposal plus terms, sent for e-signature.
• Event order (BEO) — the operational document the kitchen and floor work from.
• Invoice — one or more billing documents attached to the event.

Each step carries the previous step's data forward, so a menu change late in the process shows up everywhere it matters instead of in one document you have to remember to update.